Solutions for Working with Your Most Challenging and Resistant Clients - Details:
Even practitioners can get stuck. Certain clients or patients hook us; they don't change despite our best efforts, and some are angry and resistant to our usually successful interventions. Learn three innovative ways to get positive results with those who are ambivalent, resistant, demanding, angry, self-harming and just plain stuck. Discover how influence and persuasion as well as storytelling can be tools for change.